Your Privacy Is Our Responsibility
This policy ensures complete transparency about how your personal information is collected, used, and kept secure on the bazee platform.
Introduction & Scope
bazee ("we", "our", "platform") operates a reliable online casino and sportsbook service for users in Bangladesh. This privacy policy ("policy") applies to the bazee website (bazee.lat) and all related services.
This policy describes what information we collect when you visit our platform, create an account, or use our services — and how we use and protect that information.
By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us for assistance.
bazee uses SSL encryption technology to keep all your information secure. We believe in fair play and are committed to ensuring the highest level of security for your personal data.
What Information We Collect
bazee collects information from users for various purposes. The types of information collected are described in detail below:
2.1 Information You Provide Directly
When you register an account or contact us, the following information may be collected:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Browsing history and session data on the platform
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
2.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may occasionally verify your information with trusted third-party agencies. Any information collected through this process will be governed by this privacy policy.
Purpose of Using Information
We use your information only for specific and legitimate purposes. bazee may use your information for the following reasons:
3.1 Account Management & Service Delivery
- To create and manage your account
- To process financial transactions including deposits and withdrawals
- To track gaming history and bonus points
- To provide customer support services
3.2 Security & Compliance
- To verify your identity and prevent fraud
- To comply with anti-money laundering (AML) regulations
- To ensure responsible gaming and prevent access by minors
- To prevent unauthorized access and ensure account security
3.3 Communication & Improvement
- To inform you about relevant offers and bonuses
- To improve our platform and service quality
- To resolve technical issues and ensure service continuity
- To personalize the user experience
We will never use your information beyond the purposes stated above. Your information is not sold to third parties for commercial purposes.
Cookies & Tracking Technologies
The bazee platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience.
4.1 Types of Cookies
Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, security verification, and core service delivery. You cannot disable these.
Functional Cookies
These cookies are used to remember your preferences such as language selection and layout settings. They make your experience more convenient and personalized.
Analytical Cookies
These cookies are used to analyze usage patterns on the platform to improve services. The data collected is aggregated and not identifiable at an individual level.
4.2 Cookie Controls
You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect how some features of the platform function.
Information Sharing & Disclosure
bazee never sells your personal information to third parties. However, we may share your information in the limited circumstances described below:
5.1 Service Providers
We work with trusted third-party partners to deliver specific services such as payment processing, identity verification, technical infrastructure, and customer support. These partners are given only the limited access to information necessary to provide their services and may not use this information for any other purpose.
5.2 Legal Obligations
If we are required to disclose information as part of a court order, regulatory directive, or legal process, we will do so in compliance with applicable law.
5.3 Fraud Prevention
In cases of suspicious activity, fraudulent transactions, or money laundering, we may provide relevant information to the appropriate authorities.
5.4 Business Changes
In the event of a corporate restructuring, merger, or acquisition, user data may be transferred. We will notify you in advance of any such change.
Data Security Measures
bazee applies industry-standard security measures to keep your personal information secure. Our security practices include:
- SSL/TLS Encryption: All data transferred between our platform and servers is transmitted through encrypted connections.
- Database Encryption: Sensitive information that is stored is kept in encrypted form.
- Access Controls: Only authorized personnel can access your information on a need-to-know basis.
- Regular Security Audits: Our systems are regularly tested to identify potential vulnerabilities.
- Two-Factor Authentication: An additional security layer is used to prevent unauthorized access to accounts.
- Secure Payment Infrastructure: All transactions via bKash, Nagad, Rocket, Upay, and bank transfer are conducted through secure channels.
We always strive to maintain the highest standard of security. However, no method of transmitting information over the internet or storing data digitally can be guaranteed as completely secure. Keeping your account password confidential and logging out after transactions is your own responsibility.
Data Retention Period
bazee retains your information only for as long as necessary and legally required. In general:
- Information for active accounts is retained for as long as the account remains active.
- Financial transaction records are retained for a specific period as required by law.
- Even after an account is closed, some information may be retained for a set period to comply with anti-money laundering regulations and legal obligations.
- Information that is no longer needed is deleted securely.
If you request to close your account, we will process it as quickly as possible and delete all information except what is legally required to be retained.
Your Rights & Choices
bazee believes you should have control over your own information. To that end, we provide you with the following rights:
8.1 Right of Access
You may request details of the information we have collected about you at any time. We will provide this information within a reasonable timeframe.
8.2 Right of Correction
If your information is incorrect or incomplete, you may contact us to request a correction.
8.3 Right of Deletion
In certain circumstances, you may request that your information be deleted. However, it may be necessary for us to retain some information due to legal obligations or dispute resolution.
8.4 Right to Opt Out of Promotional Communications
You may stop receiving promotional emails or messages at any time. Please contact our support team to do so. However, transaction-related and important account notifications will continue to be sent.
8.5 Right to Close Your Account
You may contact our customer support at any time to request account closure. Please ensure any outstanding balance is withdrawn before closing your account.
To exercise any of the rights above, please contact our support team directly.
Protection of Minors
bazee provides services only to individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of account registration.
If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and close the account. If someone you know who is a minor has registered on our platform, please contact us.
Policy Updates
bazee may update this privacy policy from time to time. Depending on the scope and significance of the changes, we will notify you in the following ways:
- For significant changes, a notification will be sent to your registered email address.
- A clear notice will be displayed on the platform.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use the platform after changes are made will be considered your acceptance of the updated policy. We recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. bazee provides assistance in Bengali and English 24/7.
We are committed to responding quickly and professionally to any privacy-related inquiries. Ensuring the proper protection of your personal information is our highest priority.