bazee FAQ

On bazee, you can set your own daily, weekly, or monthly deposit limit. Go to Account Settings, find the "Responsible Gambling" section, and enter your preferred limit. Once set, it takes effect immediately. If you want to increase the limit, it takes a little longer to apply, giving you time to reconsider your decision. Contact live chat for assistance.

If you feel gambling is getting out of control, contact bazee's 24/7 live chat or email [email protected] right away. Our team will help you set up a self-exclusion or cooling-off option. You should also talk to a trusted family member. Problem gambling is a recognised issue and it is possible to overcome it with the right support.

Some common signs are — repeatedly playing to chase lost money, betting with money meant for expenses, feeling restless when not gambling, hiding your gambling from family or friends, and being unable to stop even after losing. If you notice any of these signs in yourself, reach out to us — we will help without judgment.

A cooling-off period is a short-term break — usually a few days to a few weeks — during which you temporarily cannot log in or deposit. Self-exclusion is a longer-term and more serious step — it keeps your account completely closed for a set period. bazee offers both options. Talk to live chat about which one you need.

Only those aged 21 or above may use bazee. Age is verified during the registration process. bazee treats age verification as the highest priority to keep minors away from gambling. If you think a minor is trying to access the site from your device, please let us know.

Yes, you can withdraw winnings from a bonus, but you must first meet the wagering requirement. The wagering is calculated on the bonus amount only. For example, if you receive a ৳2,000 bonus, you need to place ৳20,000 in wagers (10 times the bonus) before you can withdraw the bonus winnings. You can track your progress in the bonus section of your account.

Absolutely. bazee's withdrawal service runs 24 hours a day, 7 days a week. Even if you submit a request at night or on a weekend, the money is typically sent within 30 minutes to 3 hours. bKash, Nagad, Rocket, and Upay usually arrive the fastest; bank transfers may take a little longer.

No. For security and fraud prevention reasons, bazee only approves withdrawals to a mobile banking or bank account registered in the account holder's own name. This means your bKash, Nagad, Rocket, or Upay number must be registered in your own name.

The minimum withdrawal amount on bazee is ৳800. Requests below this limit will not be accepted. If your account balance is not sufficient, it is recommended to play a bit more and withdraw a larger amount at once. The minimum deposit amount is just ৳100.

After submitting a request, processing is usually completed within 30 minutes to 3 hours. If it remains pending longer than that, contact live chat or email [email protected] with your withdrawal transaction ID. Our team will look into it promptly. Sometimes a pending status occurs when account verification has not been completed.

Logging in from a new device may trigger an additional verification step, such as sending an OTP to your registered number. This is done for the security of your account. Once you verify the OTP along with your correct username and password, you will gain access on the new device. If you have any trouble, get help from live chat.

To register, go to the login page on the site and choose the option to create a new account. You will need to provide your mobile number, a password, and some basic information. After registration, you have the opportunity to receive up to ৳15,000 as a 200% bonus after your first deposit. The process is quick and straightforward.

No. Under bazee's policy, a person may only hold one account. Attempting to open multiple accounts may result in both accounts being closed and any bonuses being cancelled. If you have a problem with your existing account, contact the support team directly.

Click the "Forgot your password?" option on the login page. Enter your registered mobile number and an OTP will be sent to you, which you can use to set a new password. Use a mix of letters, numbers, and special characters in your password, and do not use a password you have used on other sites.

Always confirm the bazee.lat domain in your browser's address bar. Check that there is a padlock icon (HTTPS) at the beginning of the address. Be cautious of misspelled domains (such as bazze, bazzee, bazeeee) or links with unfamiliar extensions. If you receive a suspicious link, type the address directly into your browser, and let us know about the fake site.

No bazee representative will ever ask for your OTP, password, bKash PIN, or Nagad PIN. Anyone asking for this information is definitely trying to scam you. Disconnect immediately, do not share any information, and report the incident to us at [email protected]. Change your account password as soon as possible.

Yes. bazee uses SSL encryption, which means all your information is transmitted in encrypted form. Financial transactions are processed through secure gateways. Your personal information is not sold to third parties. Read our privacy policy for more details.

If you see unknown logins, unexpected transactions, or unusual changes to your balance, change your password immediately and contact live chat. Our security team will quickly review your account activity and, if necessary, temporarily secure the account.

A good password should be at least 10-12 characters long and include a mix of uppercase and lowercase letters, numbers, and special characters like @, #, and $. Avoid your date of birth, mobile number, or simple words (such as "password123"). Do not use your account password on any other site, and change it from time to time.

Each week, a set percentage of your net losses is credited to your account as cashback. The cashback rate depends on your VIP level — up to 0.5% at Bronze level, up to 1.0% at Silver level, and up to 1.5% at Gold level. Cashback is generally added to your account at the start of each week.

In addition to weekly cashback, members at higher VIP levels receive priority support, special promotions, and faster withdrawal processing. Gold level members may also have access to a dedicated account manager. Ask in live chat for full details about the VIP program benefits.

You move up automatically through regular play and wagering. There is no fixed threshold to go from Bronze to Silver or from Silver to Gold — the more active you are, the faster you progress. You will be notified in your account when your level changes.

There are three VIP levels on bazee:

Bronze — entry level; up to 0.5% weekly cashback.
Silver — mid level; up to 1.0% weekly cashback.
Gold — top level; up to 1.5% weekly cashback and the most benefits.

The actual cashback rate depends on your activity for that week.

Generally, no. Cashback for VIP members is credited to your account automatically every week. However, if you do not receive your cashback or the amount looks incorrect for any reason, contact live chat or email [email protected] — our team will verify and resolve it.